![]() you’re using an iPhone 7 or newer and running iOS 13 or higher with Safari or Chrome as your default web browser, or an Android phone (for example, Samsung or Google Pixel) running 10 or higher with Chrome as your default web browser.If the app is still not linking to GOV.UK, try checking: If you’re struggling to link the app to GOV.UK ![]() Tap this button to link the app manually. There will be a second button further down the page which says ‘Link GOV.UK ID Check’. If you signed in to GOV.UK One Login on your phone, you may be asked to go back to the browser window where you saw instructions to download and open GOV.UK ID Check. It will be on the same page as the first QR code but further down. If you signed in to GOV.UK One Login on a computer or tablet before opening the app, you may be asked to go back to your computer or tablet and scan a second QR code. Tap the ‘Link app to continue’ button on the ‘Link this app to GOV.UK’ screen.Tap ‘Continue’ when you open the app and accept any sign in prompts.This lets us know you’re the same person who signed in to a government service with GOV.UK One Login earlier. You’ll need to link the GOV.UK ID Check app to GOV.UK when you open it. Linking the GOV.UK ID Check app to GOV.UK If you downloaded the app to your smartphone before, you can scan the same QR code to open it. You’ll need to scan a QR code to download the app. If you’re using a computer or tablet and you want to use the GOV.UK ID Check app to prove your identity, you’ll be shown how to switch to your smartphone. If you prefer not to use the app, you can prove your identity in another way. If you need help to download the app to your phone, there is advice on: Make sure you’re not using private browsing, also known as ‘incognito’, in your web browser when downloading the app. UK biometric residence card (also called a BRC).You also need one of the following types of photo ID: Android phone (for example, Samsung or Google Pixel) running 10 or higher.iPhone 7 or newer running iOS 13 or higher.To use the app you’ll need a phone with a working camera. you are the same person as in your photo ID.You’ll be guided to the app when it is time to use it. To use the app, you must start on the government service you are trying to access. The GOV.UK ID Check app is for proving your identity when you sign in to a government service with GOV.UK One Login.
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